Hi Urvish,
Thank you for giving us another chance, and we’re so sorry for the initial trouble with your order! Unfortunately, UPS lost the first package on its way to Canada, which was beyond our control. We’re glad that your replacement order was successfully delivered through DHL and that it arrived safely. We truly appreciate your patience as we worked to resolve this, and we’re here to ensure a positive experience every time.
Warm regards,
Team LingoDodo